I’m no positive who to mail this concept to…this is the only email I could obtain. I felt that 85% of your agents Functioning in between LGA and JFK between eight/nine and 8/ten were extremely unfriendly. My partner And that i were being scheduled to fly from LGA to CMH 8/9 about the 6pm flight. Resulting from temperature it had been delayed and right after sitting down around the Tarmac for more than two hrs was in the end xld. Understandable. I'll say the flt staff was extremely accommodating, welcoming and enjoyment. Having said that once we waited in line we had been finally handed new boarding passes with almost nothing said by The person donning a vest Having said that “supervisorâ€â€¦he did say this is the 1st and only selection (eight/10 at 815pm). We took it and stayed within the airport to determine about standby possibilities the next early morning when gate brokers returned. Once the agents returned (we if program were being awake 24 hrs at this time) they shocked us by indicating that our alternate return was booked from JFK not LGA…nice of SOMEONE to tell us this crucial detail!
American Airlines,i am so let down !!! I'd such a tough time with my disabled little one!! You lost my stroller seat belt, i needed to stroll all of the way on the airport holding my four a long time outdated daughter…and soon after standing 1 hour with the baggage claim they told me to simply call your consumer service ,guess what? They might’nt do just about anything!! it proceeds? unbelievable!!!
My husband and I a short while ago took a visit into the Virgin Islands and returned on three/eleven/thirteen. Our Flight residence on American Eagle flight 4891 was delayed for choose-off from St Thomas to San Juan. We were being designed to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in New York after a two hour layover. We ended up reassured in St. Thomas that we'd make our link and that the plane would look ahead to the connecting passengers. When we arrived in San Juan we found out our flight had by now taken off. In seeking to solve this we ended up scolded for going to the Erroneous counter (We had been despatched by an American Eagle staff to the American ticket counter). Amazingly however, Despite the fact that we experienced committed that “fake pas,†he was able to print a Jet Blue ticket from his American terminal! Thankfully we have been finally on our solution to our destination – JFK in The big apple. Whenever we asked about our baggage the American agent in San Juan wasn’t certain what to inform us. He reported they'd probably skipped the flight to JFK at the same time but to check once we arrived there. As we anticipated, our bags didn't adhere to us to Big apple so we filed a claim and have been sent on our way back again to Lisbon, CT three hrs faraway from New York. The subsequent morning, on three/11/13, we termed American Airways about our bags and that’s the place the runaround commenced. We were originally advised that our baggage SHOULD have created it to JFK that early morning but they could not inform.
I recently had a flight cancelled by American Airways and stood inside a line for forty five minutes to have rebooked on another flight. I used to be stunned to understand which the gate agents didn't Possess a watch in the readily available USAIR flights.
No gate manager on scene. However not telling the gang on the gate a issue. When. I asked was instructed the flight experienced boarded although not taken off. But no explanation regarding why. It’s not a climate issue along with the flight has been recreated.
I remaining LGA August 26, 2015 and also have my baggage claim ticket but require a replica of my airlinet ticket due to the fact I arrived house to find my jewelry and purse were being missing from my why not try these out baggage – I have filed a claim bu they need a copy of my ticket and I'm able to’t uncover it – can u mail me a replica of it or convey to me how I can find it — almost everything else was in tact nothing disturbed apart from this stuff and purse was laying of prime and jewellery was in side pocket
I did not have any luggage to examine! Why does AA Buyer Service go on to lie about reasons that the flight was overbooked? The ticket agent advised me the flight was overbooked.
After we boarded flight 556 in monte go bay now we ended up the main folks within our segment of the cabin and we discovered a backpack tucked powering row 8 with no person anyplace that it belonged to . We pointed it out to a person having an AA uniform who appeared to be a passenger and he was rather rude indicating it belongs to an AA staff and obviously I have to have never been on this type of airplane prior to. My partner and I come to feel really unpleasant with such a reaction from one of your respective personnel!!
After i obtained on the complimentary lodge that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights that were accessible on USAIR. She instructed me there have been no open up seats on any from the early USAIR flights. I used to be online and could see that there were readily available flights. I really booked a flight to establish it to her.
American at any time , your personnel are impolite and gave little or no rationalization about why or what was occurring
I've had horrible activities with american Airways. I'm able to’t even fee their client service as it is way underneath a one particular star. shopper relations Associates are impolite, shorter, and unfriendly.
I used to be to inform you of my not so nice expericences with all your airline, and requesting a refund of my flight. Firstly I used to be suppose being over the 7:55am flight from Gulftport,MS.
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I would like to fly this Monday vs Sat but was advised I could well be billed a cost. That’s remarkable , thinking about I are traveling with American for more than 6 yrs and would never think about flying with any person else at any time.